Terms and Conditions

Last Updated: November 21, 2025

Welcome to Olyss Skin ("we", "us", "our"). These Terms and Conditions ("Terms") govern your access to and use of our website olyss-skin.com (the "Site") and the purchase of any products from our online store. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, you must not use our Site.

1. Company Information

Business Name: Olyss Skin
Company: Startgate Labs Inc.
Address: 254 Chapman Rd, Ste 208 #25760, Newark, Delaware 19702, US
Support Email: support@olyss-skin.com

2. Use of the Website

By using our Site, you confirm that:

  • You are at least 18 years old, or you are using the Site under the supervision of a parent or legal guardian.

  • You will not use the Site for any unlawful or prohibited purpose.

  • You will provide accurate, current, and complete information when making a purchase.

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

3. Products

We strive to display accurate product descriptions, images, pricing, and availability. However, we do not guarantee that:

  • Colors will appear the same on all screens,

  • Product descriptions are error-free,

  • Inventory availability is perfectly up-to-date.

All products are intended for personal use only and may not be resold without written permission.

4. Pricing & Payment

All prices listed on the Site are shown in U.S. Dollars (USD) unless otherwise indicated.

We reserve the right to modify prices at any time without notice. The price charged will be the price displayed at checkout.

We accept the payment methods displayed during checkout. By providing payment information, you confirm that you are authorized to use the chosen method.

5. Shipping

5.1 Processing Times

Orders are usually processed within 1–3 business days unless otherwise stated.

5.2 Shipping Times

Shipping times vary depending on the destination. Estimated delivery times will be shown during checkout.

5.3 Lost or Delayed Shipments

We are not responsible for delays caused by carriers, customs, or incorrect shipping information provided by the customer.

If your order is significantly delayed or lost, please contact us at support@olyss-skin.com.

6. Returns & Refunds

6.1 Eligibility

Returns and refunds are accepted in accordance with our Refund Policy, available on the Site. Generally, refunds may be issued for defective or incorrect items.

6.2 Process

To request a refund or replacement, contact us at support@olyss-skin.com within the timeframe specified in our policy.

We reserve the right to refuse a return if the product:

  • Has been used,

  • Is not returned in its original packaging,

  • Was purchased on clearance or as a final sale item.

7. Limitation of Liability

To the fullest extent permitted by law, Olyss Skin and Startgate Labs Inc. are not liable for:

  • Any indirect, incidental, special, or consequential damages,

  • Any loss of profits, revenue, data, or use,

  • Any damages resulting from misuse of products.

Your use of our products is at your own risk. Always follow product instructions and discontinue use if irritation occurs.

8. Intellectual Property

All content on the Site—including text, graphics, logos, images, product names, videos, and design—is the property of Olyss Skin or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or use any content without written permission.

9. Privacy Policy

Our Privacy Policy explains how we collect, use, and protect your personal information. By using the Site, you agree to the terms of our Privacy Policy.

10. Third‑Party Links

Our Site may contain links to third‑party websites. We are not responsible for the content, policies, or practices of these external sites. Access them at your own risk.

11. Prohibited Activities

You agree not to:

  • Interfere with the security or functionality of the Site,

  • Upload viruses or harmful code,

  • Use automated tools (bots, scrapers) without permission,

  • Attempt to gain unauthorized access to accounts or systems.

12. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with the "Last Updated" date. Your continued use of the Site constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflicts of law principles.

14. Contact Information

If you have questions about these Terms, please contact us:

Olyss Skin / Startgate Labs Inc.
Email: support@olyss-skin.com
Address: 254 Chapman Rd, Ste 208 #25760, Newark, Delaware 19702, US

By using olyss-skin.com, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.